privacy & terms

OVERVIEW

This website is operated by FlatWear Clothing. Throughout this site, the terms “we”, “us”, and “our” refer to FlatWear Clothing. FlatWear Clothing offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions policies and notices stated here. By using our website or purchasing from us, you agree to these Terms. Please read them carefully.

The Privacy Policy describes how FlatWear Clothing (the “site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the site. We respect your privacy and this policy explains how we collect, use, and protect your personal information.

INFORMATION WE COLLECT

Personal Information: Name, email, shipping/billing address, payment information (collected by our secure payment processor).

Non-Personal Information: IP address, browser type, device information, and cookies to improve site functionality.

HOW WE USE YOUR INFORMATION

We use your information to process and deliver orders, communicate with you about your purchase, send promotional emails (only if you opt-in) and improve our website and services. We share your data only with trusted third parties who help us operate our business, such as payment processors, shipping carriers and email providers. We do not sell or rent your personal information to third parties.

COOKIES AND TRACKING

We use cookies and similar technologies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not work properly.

DATA SECURITY

We use SSL encryption and take reasonable measures to protect your personal information. However, no method of online transmission is 100% secure.

PURCHASING

You must be at least 18 years old to make a purchase through our website. By using this site, you confirm that you meet this requirement.

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

Billing and shipping address

Details relating to your purchase (for example, your shirt size)

Email address

Name

Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

ORDERS AND PAYMENTS

Prices are listed in US Dollars. We accept major credit cards and other payment methods displayed at checkout. All orders are subject to availability and confirmation of payment. Customers outside the U.S. are responsible for any customs duties, taxes, or import fees.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the Service.

SHIPPING AND DELIVERY

We ship orders within the timeframes stated at checkout. Delivery times may vary based on destination and carrier delays. Once shipped, risk of loss passes to the customer. We are not responsible for packages lost or delayed by carriers.

INTELLECTUAL PROPERTY

All content on this site — including designs, photos, logos, trademarks, and written content, is the property of FlatWear Clothing, LLC. You may not use, copy, or distribute any content without our prior written permission.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, FlatWear Clothing, LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our site or products. Our total liability shall not exceed the amount paid for the product in dispute.

FORM SUBMISSIONS

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

WEBSITE VISITORS

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device

Web pages you visited prior to coming to this website

Web pages you view while on this website

Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

LOGGING IN

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

Billing and shipping address(es)

Details about your orders (for example, your shirt size)

Email address

Name

Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

MARKETING EMAILS

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

ORDER & ACCOUNT EMAILS

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

You’ve created a customer account

Your customer account password has been reset or updated

You’ve made a purchase

Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

SQUARESPACE PAYMENTS

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

CHANGES TO TERMS

We may update these Terms and Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.” Continued use of the site after changes means you accept the revised Terms.

For questions, email us at info@flatwearclothing.com